Other Services
We take pride in offering a wide range of products and services that are beyond the basics and designed to make managing your money a bit easier. Whether in person, online, or by phone, you’ll always receive the hometown service you deserve. We’ll efficiently handle your banking needs, giving you more time for the rest of your day.
We also offer the following services:
- Insured Deposits
- Drive-Thru Banking
- Coin Machine
- Free Check Printing for Senior Citizens
- Notary Service
- Medallion Service
- Foreign Currency Orders
- Direct Deposit
- Cashier’s Checks
- Money Orders
- Onsite ATM Machine
- ATM Card
- Debit Card
- Debit Card Alerts
- Fraud Protection
- Telephone Transfer
- Stop Payments
- Noncustomer Check Cashing*
- Account Research
- Account Balancing Assistance
- Account Activity Printout
- Photocopies
- Fax Services
Please note that not all additional services are available at every branch. We recommend that you contact your local branch about the specific services offered.
*Checks must be drawn on Castle Rock Bank.
- Prompt, Professional, Personal Service
- Online Services – We have updated our technology to include all the services you’ve asked for. New Technology, Same Bank!
Real-Time Banking
Enhanced Online Banking
New Mobile App
Mobile Deposit Upgrade
Expanded Bill Pay Features
Enhanced Security
Zelle Instant Transfers
Export to Quickens or QuickBooks- Night Depository – We offer 24-hour banking conveniences. The Night Depository is located next to the drive-up window.
- “Pay Yourself First” Savings Program – Save the easy way. You decide how much you want to save. The amount will be automatically transferred according to your instructions. A great way to save for future needs.
- Overdraft Protection – Protect your account from being overdrawn. Sign up to have money transferred from your savings account to cover your checking account.
- Automatic Loan Payments – We will automatically debit your account each month, saving you time, envelopes, and postage.
- Qualified Retirement Plans – Consult a tax attorney or advisor to assist you in making the right decision.
- Wire Transfer – An efficient and secure way to move funds between banks. We offer both domestic and international wire transfer capabilities.
- Cash Advance – Allows you to advance funds against your credit card limit for cash or to be deposited into your account. Essentially, it allows you to withdraw cash like a debit card. Castle Rock Bank does not charge for cash advances. However, your credit card may charge cash advance fees.
- Bank by Mail – Live anywhere in the world; Bank with us.
- Castle Rockers’ Club – The Castle Rock Bank sponsors the Castle Rockers’ Club to provide an opportunity for our customers and their guests to experience theater, day trips, local events, longer stays to popular destinations, and holiday dinners.
- Free Gift – With every new account
Safe Deposit Boxes
Enjoy greater peace of mind by adding an extra layer of protection to your most valuable possessions. A safe deposit box can offer secure, reliable storage for valuables and important documents.
Dimensions |
Annual Rent |
| 3 x 5 | $24.50 |
| 5 x 5 | $34.00 |
| 3 x 10 | $49.00 |
| 5 x 10 | $64.50 |
Contents of a safe deposit box are not insured or guaranteed by the Bank, the FDIC, or any other government agency. See an insurance adviser for coverage options.
Additional Services |
Fee |
| Replacement Key | $15.00 per key |
| Forced Entry | $50.00 |
UPS Dropoff Site
Drop off your UPS package with the UPS prepaid label attached, and your delivery is underway. Packages are stored securely until a UPS driver picks them up. No packing materials are available on site. Service is only available in Randolph.