ATM and Debit Cards

Take complete control of your spending with your Debit Card. It's easier than writing checks, safer than cash, and linked directly to your checking account. As a customer of Castle Rock Bank, there are no fees for withdrawals on-premise.

  

 Important Notice:

Be on the lookout for your new Castle Rock Bank Mastercard Debit Card.

The new card will have enhanced features:

  • Tap to pay
  • Elevated card alerts
  • DIGITAL WALLET availability Fall 2024
  • Online card management features availability Fall 2024 

The new security enhancements and features are part of Castle Rock Bank's commitment to your successful financial future.

Things to do once you receive your new Mastercard Debit Card:

  • Activate new Mastercard by August 19th.
  • Update PIN
  • Shred old Visa Debit Card
  • Update any recurring payments to your new card information
  • Once your Mastercard Debit Card is activated, we will close your Visa Debit Card. 
  • Your Visa Debit Card WILL BE SHUT OFF ON AUGUST 19TH!

Card Activation Center

 800-992-3808

 

Debit Card Support:

  • Order a new or replacement debit card
  • Help activate a new debit card
  • Report a lost or stolen debit card
  • Report debit card fraud
  • Answers to questions about debit card pin
  • Adjust limits set on your debit card 

 

Speak to a Personal Banker Today!

CONTACT US

Debit Card Consumer Alerts:

Help keep your account secure by signing up for debit card alerts.

Receive a text message or email when your card is used.
Sign up through our online banking.
Set custom alerts for:
  • Purchases over a selected amount
  • International purchases
  • Online purchases
  • Declines purchases
  • You may change your alert preferences at any time.

ATM Machines

Account information is available when you use your Instant Cash ATM card at any ATM.

A Castle Rock Bank ATM is on-site at the Farmington and Randolph branches.

Your card unlocks the entry door 24 hours a day to use our machines.

ATM Card

Our ATM Card can be used to obtain cash at any ATM.

An ATM Card will not work for purchases; it is only used to withdraw from an ATM.

A $1.00 fee is applied if using any off-site ATM.*

*Additional charges may be acquired when using a non-Castle Rock Bank ATM